All work

Sales

Business-impact framework for internal approvals (price-sensitive segment)

Sales Materials Transformation

Business-impact framework for internal approvals (price-sensitive segment)

Categories

Sales

Subcategories

Sales Materials Transformation

Metric categories

  • Conversion Rate Improvement
  • Customer Satisfaction & Advocacy

At a glance

Business-impact framework for internal approvals (price-sensitive segment)

Built a tailored business-impact framework that helped price-sensitive customers win internal approval, driving champion promotions and a reusable sample-report library that sped up qualification.

Increased LinkedIn/G2 review volume

improved qualification-to-legal conversion

Background

At a SaaS company, customers in a difficult, price-sensitive segment struggled to quantify business impact for their own internal stakeholders, which stalled or lost deals even when the champion believed in the value.

Illustration of a customer champion struggling to quantify value for skeptical budget stakeholders

Goal

Eliminate the friction for customers who were seeking internal approval.

The Work

Created a new framework to illustrate and calculate the tailored business impact for each customer, paired with a future-initiatives roadmap and expected quantifiable value per step.

Illustration of a tailored business-impact report progressing through stakeholder approval

Outcome

Customers loved it, it generated multiple internal champion-promotion cases and more public reviews on LinkedIn and G2, and a later anonymised sample-report version, built from a library of these reports, sped up the qualification-to-demo stage and improved conversion to legal review.