All work

Growth

Executive-visit strategy converts a $1M+ named account from a competitor

Named-Account Development · Strategic Account Development

Executive-visit strategy converts a $1M+ named account from a competitor

Categories

Growth

Subcategories

Named-Account Development · Strategic Account Development

Metric categories

  • Revenue & Deal Value Growth

At a glance

Executive-visit strategy converts a $1M+ named account from a competitor

An executive-visit and migration program converted a $1M+ named account entirely away from the incumbent competitor.

$1M+ named account fully converted from a competitor

Background

At a software-development company, the target was a named account with a $1M+ budget currently held by a competitor.

Illustration of a target enterprise account firmly connected to its incumbent provider

Goal

Convert the customer's full budget over from the incumbent competitor.

The Work

Built the relationship with the lead and organised their visit to the company's offices, starting with a 1:1 to gather inputs before briefing the internal team, then followed up with a strategy for a steady post-visit migration, including an audit and migration plan.

Illustration of an executive visit supporting a staged migration between service providers

Outcome

The client switched providers entirely, bringing all of their revenue to the company.