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Sales

Finance-lens pitch beats the 'build internally' objection, +10% total sales

Sales Materials Transformation · Sales Motion Design

Finance-lens pitch beats the 'build internally' objection, +10% total sales

Categories

Sales

Subcategories

Sales Materials Transformation · Sales Motion Design

Metric categories

  • Revenue & Deal Value Growth

At a glance

Finance-lens pitch beats the 'build internally' objection, +10% total sales

A finance-lens pitch addressing the 'build internally' objection lifted total company sales by 10% among customers weighing a DIY alternative.

+10% total company sales

Background

Deals were regularly getting stuck because customers were considering building an internal solution instead of buying.

Illustration of a customer considering internal software development instead of purchasing a service

Goal

Create a specific approach to increase deals won against customers weighing an internal build, and reduce losses to that objection.

The Work

Analysed how finance teams evaluate build-versus-buy options and built a pitch, informed by MBA coursework, around the limited useful lifespan of an internal solution, a maximum fee cap for large accounts, and multithreading into the customer's own product team to reinforce the message.

Illustration comparing internal software construction and maintenance with a ready-to-use service

Outcome

More trials started and more deals were won specifically among customers who had been considering an internal solution, lifting total company sales by 10%.