All work

Outreach

Overnight outreach plan captures a third of a sunsetting competitor's market

Market-Entry Strategy · Outbound Business Generation

Overnight outreach plan captures a third of a sunsetting competitor's market

Categories

Outreach

Subcategories

Market-Entry Strategy · Outbound Business Generation

Metric categories

  • Market Expansion

At a glance

Overnight outreach plan captures a third of a sunsetting competitor's market

Overnight planning around a competitor's shutdown captured roughly a third of its freed-up market share ahead of other competitors.

~1/3 of the sunsetting competitor's market share acquired

Background

A competitor announced it was closing down.

Illustration of customers left with disconnected accounts when a competitor shuts down

Goal

Take over the freed-up market share quickly, ahead of other competitors.

The Work

Overnight, prepared a dedicated sales room, a list of suspected affected clients, and a specialised outreach strategy, then presented it to the team and secured approval for a complementary incentive offer for points of contact.

Illustration of customer relationships moving from a closed provider to an active service

Outcome

Roughly a third of the sunsetting company's market share was acquired.