Growth · Structure
AI phrase-categorisation script becomes a new deal-closing service
AI-Augmented Workflows · Service & Offer Packaging
Categories
Growth · Structure
Subcategories
AI-Augmented Workflows · Service & Offer Packaging
Metric categories
- Efficiency & Time Savings
- Process/Tool Adoption
At a glance
AI phrase-categorisation script becomes a new deal-closing service
A ChatGPT-based script, later rebuilt in Python, categorised 170,000 phrases on a tight deadline, winning the deal and becoming a standing automated service.
170,000 phrases categorised on deadline
capability reused as a recurring service
Background
A previously lost customer returned as an opportunity with a request to categorise 170,000 phrases (by travel-related type versus non-travel) on a tight deadline.
Goal
Complete the large categorisation task before the start of the next week to impress the customer and seal the deal.
The Work
Built a ChatGPT-based script to categorise the phrases automatically and merge the results into sheets, later converting it into a Python (pandas) tool for faster upload and merging.
Outcome
The task was delivered on time, the deal was won, and the capability was turned into a standing service offering used with other customers whose teams disliked this kind of tedious work, helping convert demos and seal further deals.
